Immediately after your order is confirmed Shopify provides a digital download link on the following page. We also send a back up link to the email provided during checkout. The first automatic email you'll receive is an Order Confirmation email, and the second automatic email contains an additional Download Link. If you did not receive any of these emails you may have provided an incorrect email. Please email firstname.lastname@example.org with the first & last name associated with your order. Current Response Time is 24-48 hours.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be approved for store credit in the amount of the approved returned item/items for any future orders.